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Know Your Target Market

If you think your target market is ANYONE or EVERYONE – you could be wasting a lot of money. Some $37 billion in ad spend is wasted every year through ads that fail to engage the target audience correctly.

Think about it… Although technically anyone might need your plumbing services at some point, not everyone in the household is going to do the research for a local plumber, make the enquiries, and book you in.

And sometimes the consumer or purchase driver is different to the actual purchaser or decision-maker. Take for example a child who is the consumer of the ice cream cone at the shops, and the mother who is the one making the decision, and putting the money down.

The activity of defining and understanding your target markets is quite important.

What do your target markets look like?

When identifying your target market, I like to dig deep and work out as much as possible about them so we can understand what’s important to them, and how to best market to them.

Demographic information such as:

Gender
Age range
Marital status
Number of children
Where they live
Home owners or renters
Household income

Knowing your audience helps

By understanding who our target audience is, it informs many things including:

Where we can find them (e.g. Facebook, LinkedIn, or Instagram)
Where they might go to look for us (e.g. search engines like Google, or trade association directories)
The information they need in order to make a purchase decision (e.g. will they be interested in product reviews, information about our team, or our ethical standpoint)
How they might feel most comfortable engaging with us (e.g. Facebook message, phone call, web form)
How we can best communicate with them, and the tone of voice that we might need to use
Feeling inspired to take some action in your marketing? There’s no time like the present! Contact Tamara today via our Contact page and let’s get started.
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